ONGOING Online Solutions

Refund Policy

ACCEPTANCE OF TERMS
All amounts owed by the client to ONGOING / nowongoing.com for Services provided before the verified cancellation date must be paid in full. There will be no prorating for partial months throughout the Agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in via email or writing.
Cancellation requests for the services will only be processed if made by the main authorizing party and only if received in writing. There will be no refunds of any currency for any cancellation requests made after the cooling-off stage of 3 days from the date of order. For security and training purposes, all calls, inbound and outbound, made through ONGOING / nowongoing.com corporate offices are digitally recorded and the recordings form a part of the verbal contract between ONGOING / nowongoing.com and the client.
Any cancellations done after the cooling-off stage by the client, for any reason, will lead to full payment of the agreed price and immediate termination of the contract unless it is mutually agreed between ONGOING / nowongoing.com and the Client.

PAYMENT :
Client agrees to pay ONGOING / nowongoing.com the service fee, for any Program or Service they enroll themselves in, under the terms of the Payment Plan that the Client selected, including without limitation, all applicable taxes, if any, under the billing terms in effect at the time the service fee becomes mandatorily payable. Client expressly acknowledges, understands, and hereby authorizes ONGOING / nowongoing.com to automatically charge Client’s credit card or debit Client’s bank account once a month or one time as per the Program requirement.
The client will be charged as soon as they sign up over the phone. ONGOING / nowongoing.com also reserves the right to pursue alternative means of payment up to and including debt collection services and the customer shall be liable for all collection costs, including without limitation, attorneys’ fees.

PAYMENT COLLECTION :
As ONGOING / nowongoing.com provides a bill-through service for sponsored listings, the company takes a significant credit risk for every Client. Therefore, the Client is responsible to maintain a valid and active payment method on file at all times. If for any reason, Client’s payment method is not available, ONGOING / nowongoing.com reserves the right to immediately and temporarily turn off the website, sponsored listings, pay-per-click ads, and ongoing or then-current production, reporting, or support Services being provided to account. If the payment is not received, ONGOING / nowongoing.com reserves the right to terminate the Agreement in full and retain ownership of the web site, or other Services until such time the account has been paid in full. All Term Commitment Terminations will result in an escalation of all fees owed under the Terms of the Agreement. Many clients maintain multiple forms of payment on file to prevent this from occurring. Representations and Warranties Client represents, warrants and covenants that (i) Client has sufficient authority to enter into the Agreement; (ii) Client is a business, not a consumer, and that Client’s use of ONGOING / nowongoing.com services is solely for lawful commercial and business purposes; (iii) Client has the necessary rights to provide all information provided under the Agreement for use as described in the Agreement.

AGREEMENT TO THE POLICY : 
The Client should be aware that while they submit any form of personal details to our website, you state your acceptance to the terms given above. In case of any queries or verifications, you are always free to contact us for further assistance.

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